Effective date: September 18, 2026
North Texas Catfish Guide Service (“NTCGS,” “we,” “us,” or “our”) operates the website txcatfishguide.com and provides guided catfish fishing trips in the Fort Worth / North Texas area, including Eagle Mountain Lake and nearby lakes.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us to book a trip, you agree to this policy.
Who we are
Business: North Texas Catfish Guide Service
Guide / operator: Chad Ferguson
Address: 6600 Peden Road, Fort Worth, TX 76179
Phone: 817-522-3804
Email: chad@txcatfishguide.com
Website: https://www.txcatfishguide.com/
Information we collect
Information you provide
We may collect information you give us when you:
- Book or inquire about a guided fishing trip
- Fill out a form on our website
- Email, call, text, or message us (including Facebook or other social channels)
- Subscribe to email updates or promotions (if offered)
This can include your name, phone number, email address, mailing address, party size, preferred dates, lake or trip preferences, and any notes you share about experience level, accessibility needs, or special requests.
Payment / booking information
If you pay a deposit or trip fee through a third-party booking or payment tool we use, that provider processes your payment details under its own privacy policy. We typically receive confirmation details (such as your name, contact info, trip date, and amount paid), not your full card number.
Automatically collected information
Like most websites, we and our service providers may collect technical information when you visit, such as:
- IP address and general location derived from it
- Browser type, device type, and operating system
- Pages viewed, referring URL, and approximate timestamps
- Cookie or similar identifiers used for analytics and site performance
We use tools such as Google Analytics (via MonsterInsights or similar) to understand how the site is used.
How we use information
We use the information above to:
- Respond to booking requests and schedule trips
- Communicate about trip details, weather, meeting locations, and policies
- Process deposits, payments, and cancellations
- Improve the website, content, and guest experience
- Measure marketing and search performance
- Comply with legal obligations and protect our rights and safety
We do not sell your personal information.
Cookies and analytics
Our site may use cookies and similar technologies for:
- Basic site function and security
- Analytics (for example, Google Analytics)
- Understanding which pages and offers are useful
You can control cookies through your browser settings. Blocking cookies may affect some site features. Google’s tools may also offer their own opt-out or controls; see Google’s privacy documentation for current options.
How we share information
We may share information with:
- Service providers who help us run the business (website hosting, email, forms, booking/payment processors, analytics) — only as needed for their job
- Professional advisors (accountant, attorney) if required
- Authorities when required by law, court order, or to protect safety and prevent fraud
We do not rent or sell guest lists to unrelated marketers.
Data retention
We keep booking and contact records as long as needed to run the business, handle disputes, meet tax/recordkeeping needs, and improve service — then delete or anonymize when those needs end, unless a longer period is required by law.
Security
We take reasonable steps to protect personal information. No website or internet transmission is 100% secure, so we cannot guarantee absolute security.
Children’s privacy
Our services are aimed at adults booking guided fishing trips (including family trips where adults book for minors). We do not knowingly collect personal information online from children under 13. If you believe a child provided information without a parent or guardian’s consent, contact us and we will delete it.
Your choices
You can:
- Ask what personal information we have about you
- Ask us to correct inaccurate information
- Ask us to delete information where we are not required to keep it
- Opt out of promotional emails (trip-related messages about a booked trip may still be necessary)
Contact us using the details above. We will respond within a reasonable time.
Third-party links
Our site may link to Facebook, YouTube, boat manufacturers, sponsors, or other sites. Their privacy practices are their own. Review their policies before sharing information there.
Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” at the top will change when we do. Continued use of the site after an update means you accept the revised policy.
Contact
Questions about privacy?
North Texas Catfish Guide Service
6600 Peden Road, Fort Worth, TX 76179
Phone: 817-522-3804
Email: chad@txcatfishguide.com
